COVID-19 Resources

A Message from Our CEO

Dear Caine Friends,

The last few days have been dizzying for all of us. In response to this terrible virus, we have drastically changed how we live, how we work and how we engage each other. Our hearts are heavy, and our lives are already so different because of COVID-19-related changes.

Which is why I’m sending this short message. I’m writing to remind everyone in and associated with the Caine family about what has not, and will not, change: our unwavering passion for home.

Our usual operations may be disrupted, our focus may seem fixated on health and safety, but our underlying commitment to serving our buyers, sellers, property owners, and tenants remains unshaken. From our own homes, from our own temporary offices, we are staying the course to support the clients who have put their trust in us. Our staff is working digitally. Our agents are working virtually. Our entire company is working in whatever safe, creative way we can. We are, all of us together, more passionate than ever about the places and spaces and communities we call home.

In these uncertain times, I find some comfort in the certainty of that dedication and determination. I hope you do, too.

Please know that our team is with you. We’re in this together. Rest assured that we will continue communicating regularly with all those who work for and with us, and we will continue doing all we can to support the colleagues, clients, friends and neighbors who share our Upstate home.

Stay safe and be well,

Stephen Edgerton
President & CEO, Caine Company

CB Caine COVID-19 Procedures

All of us at Coldwell Banker Caine are doing everything we can to help keep our community healthy and safe during these trying times. Even in the midst of this crisis, we all remain committed to serving our buyers and sellers.

Please know that our top priority is the safety and health, as well as the personal and financiall well-being, of all of our clients and associates. With those priorities in mind, our entire team has embraced the following new procedures:

  • fully operational, remote work for all Caine agents
  • full remote support for marketing and promotion of all listings
  • virtual tour opportunities in lieu of open houses and showings
  • 5-step Safe Showing protocols implemented for all CBC showings
    • Explore a virtual showing first
    • Postpone showing if agent, buyer, or seller are ill or exposed
    • Sanitize hands thoroughly upon arrival and limit physical interaction during tour
    • Have wrap up discussions outside or by phone if possible
    • Disinfect doorknobs and surfaces before departure

Rest assured we will continue to monitor medical and industry guidelines and continue to communicate with our clients and associates on a regular basis.